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Reith & Associates Privacy Policy
Privacy Statement
Reith & Associates Insurance and Financial Services
Limited is an independent insurance broker in the business
of providing a variety of insurance and financial service
products to its clients. Reith & Associates has been
in business since 1914; and is proud of its reputation for
providing honest and responsible service and in maintaining
the confidentiality and security of its client’s personal
information.
As an insurance broker, we are licensed
professionals and as such we are committed to holding client
information in the strictest of confidence. Our client’s personal
information is used expressly for the purposes for which
it is collected: assess a client’s current and ongoing
need for insurance; risk management; and to assess a client’s
need for companion products. It is shared only with those
who have a legal and professional requirement to share in
that information. Unless authorized by our client, required
by law, or required in conducting negotiations with underwriters,
insurers or adjusters personal information is not shared
with any third party. We understand and value the trust that
our clients have placed in us over the years and it is our
intent to continue to maintain that trust.
In the course of doing business,
as an insurance broker, Reith & Associates needs to
acquire certain personal information to assess need, risk
and to develop an insurance program. We will only collect,
use and disclose such personal information in such a manner
that a reasonable person would consider appropriate. As
information is collected, we will ask that you acknowledge
this by signing a Personal Information Consent form. As
personal information is disclosed to us it is recorded,
in order that we have record of the transfer of information.
The law provides that one may refuse to consent to the collection
of such information, to its use and disclosure. You must
advise us of this refusal in writing with reasonable notice.
However, at that time we shall then assess our ability to
continue to act, on your behalf, and or work with you in
the procurement of insurance and financial services depending
on the restrictions imposed by your instructions. While we
will only seek personal information that is required to assess
need, risk and develop a program there is certain information
that is a required minimum. If you refuse to allow this information
to be collected, used and or disclosed then it may not be
possible to act on your behalf.
Reith & Associates is committed
to the accuracy of personal information. We take great
care when we enter into a client relationship to ensure
all information gathered is correct. However, you have
an obligation to inform of any changes that would be deemed
notable. We are required to amend all information on file
and where this information has been disclosed to third
parties we will advise them of these changes also.
Reith & Associates is committed to the security of ones
personal information. As we have conducted our business operations
in the past, at the highest of professional standard, we
will continue to limit access and provide a secure environment
for your information. All employees are trained in the standards
of PIPEDA and the standard requirements of our industry.
Industry partners, suppliers of goods and services including
soft ware vendors have been verified as operating in accordance
with PIPEDA. Reith & Associates destroys or erases any
personal information that it is no longer needed. When information
is destroyed care is taken to ensure no unauthorized access.
Our people are committed to and our systems are designed
to protect and secure your personal information.
To review your personal information we have collected, simply
notify your broker. Basic personal information can be verified
on the spot: address, phone, fax, email. More extensive information
can be reviewed and verified by you making a written request
to our office. The request forms are available from our Privacy
Officer and there may be a fee assessed for the preparation
of the requested information. You will be notified in advance
of this fee. The fee is assessed based on the type and extent
of the information requested. Normally, this information
can be prepared for review within thirty (30) days; however,
in some instances preparation time may take longer. In this
event you will be notified.
At times, we may not be permitted to provide you with information
requested. Some of the instances, which may prevent us from
doing so, include, but are not limited to:
• Information that would reveal
information about another party that is impossible to make
anonymous
• the information is privileged
through client/solicitor litigation proceedings
• the information is the property
of another party and not ours to disclose
• the information contains Reith & Associates’ confidential
commercial or proprietary information, or if it cannot be
disclosed for legal reasons
• the information issued for
the detection and prevention of criminal activity and dealings
in the proceeds of crime
If you are denied access to your personal information, you
will be told why, unless we are prohibited by law to do so.
If you wish to appeal the denial of access, appeal forms
are available from your Privacy Officer.
Questions or concerns with regard
to our Privacy Policy, information held by the brokerage
or the firm’s compliance
can be answered by contacting our Privacy Officer.
The Privacy Officer can be contacted at:
800.396.5681 or 519.631.3862 or
by sending a written submission to:
462 Talbot Street, St.Thomas, Ontario, N5P 1B9 ATTN: Privacy
Officer.
However, should the Privacy Officer be unable to assist
you may contact:
Federal Privacy Commissioner
112 Kent Street, Ottawa, Ontario, K1A 1H3
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